Handmade designs cannot be returned!
All our bikinis are made by hand according to your wishes and personal dimensions.
After approval of the design, we ask for a deposit of 50% of the total amount to be able to order your materials and to start working on your bikini.
Creating a design requires a lot of time and material costs.
We give you the space to think about your order. After you will receive the invoice about 2 days.
If you want to cancel, it is necessary to inform us about this and the invoice will be canceled. Once you have paid the deposit, you have agreed to the design.
After payment you can still cancel the order but deposits are non-refundable.
We assume precision and perfection, but it is possible that something went wrong with your design. Then contact us within 7 days. Then we will try to find a good solution together.
Think carefully when ordering a bikini to avoid disappointment from both sides.
You can return within 14 days, after which the trial period expires and your purchase is final.
The products must be returned in the original condition in the original packaging and associated tags. We cannot take back damaged, used and worn products.
We also do not take back products that have been visibly damaged.
Ear piercings/ Jewelry
Due to hygiene, earrings cannot be returned.
The return shipment must be prepaid. Unstamped shipments will not be accepted.
The costs of a return shipment are entirely at your own expense and are not reimbursed by us.
Have you already paid the amount? Then we will refund the amount within 10 working days.
The method of repayment depends on the payment method you have chosen with your purchase.
If you have not paid yet, the payment obligation for the returned items will expire.
If you have paid via AFterpay, you will receive an adjusted invoice and credit note within 5 days.